Introduction

This Privacy Policy applies to Digi Era Technologies, operating under AscendDigital Technologies Private Limited, with a legal address at Ground Floor, No.3/167 A1, N G Pudur Sathyamangalam, Near Kuppana Gounder Thottam, Ariyappampalayam, Erode, Tamil Nadu 638402, India. This policy governs the privacy terms of our website http://digiera.tech and the services we provide.

1. Information Collection and Usage

• Personal Data: This may include names, email addresses, phone numbers, social media profiles, dates of birth, residential and work addresses.
• Transactional Data: Payment information, company details, hosting and domain information, and other necessary account details.
• Usage Data: Information on how the Service is accessed and used, such as Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit.
• Collection Methods: We collect data through user registration, interactions with our website, public sources, and the use of third-party services.
• Usage of Data: The collected data is used for providing and maintaining our Service, notifying users about changes to our service, allowing participation in interactive features, providing customer care and support, monitoring the usage of the Service, detecting, preventing, and addressing technical issues, and for marketing/promotional purposes.

2. Sharing and Disclosure of Information

• Partners and Affiliates: We may share your information with our business partners and affiliates for services you have requested or as part of the operation of our website and for marketing purposes.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, protect against legal liability.

3. Data Security

• Security Measures: We are committed to protecting your data and implement suitable measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
• Data Breach Procedures: In the event of any data breach, we have established procedures to address such incidents in compliance with legal obligations and will communicate with affected users as required.

4. International Data Transfers and Compliance

• Global Operations: Considering our international operations, data collected may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
• Legal Compliance: Digi Era Technologies adheres to the highest standards of data protection and privacy. We comply with applicable data protection laws, including but not limited to:
• The Digital Personal Data Protection Act 2023 (India): As an Indian company, we adhere to India's comprehensive data protection law, ensuring the protection and proper handling of personal data within India.
• General Data Protection Regulation (GDPR) (EU): For our users in the European Union, we conform to GDPR standards, ensuring the rights and freedoms of EU residents in data processing activities.
• Other International Data Protection Standards: We also align our practices with other relevant international data protection and privacy standards to ensure the safety and privacy of our global user base.

5. Third-Party Services

• Analytics and Ads: We use third-party services like Google Analytics and Google Ads for analyzing web traffic and marketing purposes.
• Payment Processors: Services like Razorpay, ZohoBooks, ICICI Eazypay, Stripe, and PayPal are used for processing payments, and their privacy policies govern the use of your financial data.
• Links to Other Sites: Our Service may contain links to other sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

6. User Rights and Consent

• Access and Control: You have rights to access, correct, erase, or oppose the use of your personal data and can withdraw consent at any time.
• Opt-Out Options: Users may opt-out of direct marketing communications or profiling by contacting us.

7. Contact Information

For questions or concerns about this Privacy Policy or our data handling practices, please contact us:
• Email: legal@digiera.tech or legal@ascenddigitech.com
• Phone: +91 73059 53526 or +91 422-6794606

8. Grievance Officer

For any data protection or privacy concerns, please contact our Grievance Officer at AscendDigital Technologies Private Limited, Ground Floor, No.3/167 A1, N G Pudur Sathyamangalam, Erode.

9. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Additional Legal Information

For more comprehensive legal information, please also visit the legal pages of our parent company, AscendDigital Technologies Private Limited, at www.ascenddigitech.com/legal. All Payments, billings and Tax Invoices are done under the parent company name.